Professional Summary
Dr. Carol Siri Johnson has worked as a technical writer, trainer, tester, and knowledge transfer specialist for five years. Most recently, she has managed documentation and training for a multi-site e-commerce catalog project, written online Helps for financial websites, and compiled systems documentation for hosted website networks. She has also documented Knowledge Transfers and created windows-based Helps (with RoboHelp) for software products. She is certified in IT Project Management through ComTIA. Her undergraduate degree is from Mount Holyoke College and her Ph.D. is from the Graduate Center of the City University of New York.